Terms & Conditions

D Burder & S McNeill trading as Eminence Wines.
234 Burders Lane, Whitlands, Victoria, 3733
Director: Clare Burder

Refund and return policy

Should Eminence Wines send you incorrect, damaged or defective goods, you may return them to Eminence Wines, 234 Burders Lane, Whitlands, Vic, 3733 within 30 days of purchase for a full refund or replacement. Eminence Wines will cover the cost of returning the goods should it be deemed you have received incorrect, damaged or defective goods.

Refunds and replacements will be processed or delivered with 2 working weeks from receipt of the returned goods to Eminence Wines. To request a refund or replacement you must report the incorrect, damaged or defective goods received to Eminence Wines by phone 0433 277 211 or email clare@eminencewines.com.au within 30 days of purchase.

Shipping

Eminence Wines will accept orders from anywhere in Australia.

Shipping is charged at $10.00 for any order of 11 bottles of less. Orders over 1 dozen are entitled to free delivery. All orders will be processed with 3 days of order confirmation.

We use Australia Post to ship wines, and all wine is insured. Should there be a breakage en-route Eminence will replace the broken goods. All breakages must be reported within 7 days of receipt by phone 0433 277 211 or email clare@eminencewines.com.au

ABN 14 849 797 488